See how teams beyond revenue management use InTouch BI

It’s not just your revenue management team that can benefit from decision intelligence. InTouch has hotel data management tools for every department at every level.

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Hotel data management for everyone

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Revenue

Identify the drivers behind your hotel’s performance and the impact of every decision you make. Cut down on hours of manual reporting and discover the power decision intelligence.

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Sales

Centralise your sales accounts into one platform to track the production over all of your hotels. Segment leads, identify trends, and empower your entire sales team with deep insights into every account.

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Finance & Operations

Optimise and elevate every budget with the power of granular, accurate data from PMS, POS and S&C systems. Flag inconsistencies and track KPI’s on a single hotel data management platform.

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Food & Beverages

Analyse the impacts of your decisions immediately and identify upsell opportunities so you can provide data-backed feedback to your staff and make the most of your food & beverage data.

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Sales & Catering

Understand how your event spaces impact your entire hotel so you can identify what works and what doesn’t. Benchmark your different spaces, not just against each other, but by day of the week and season.

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Marketing

Access the power of a CRM built just for hotels. Break down guest data into the most granular metrics such as nationality and stay history. That way, you can gain deeper insights into guest behaviour and drivers.

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From single properties to the biggest hotel groups in the world

On property

Take on your daily, monthly, and quarterly reporting with accurate data from across your property’s systems. Save time and gain confidence in every decision you make with hotel data management solutions for every department and team member — from front desk to marketing.

Above property

InTouch makes multi-propery management easy with all of the functionality of single-property software. Consoidate data from siloed systems into a single platform. Gain a top down view of your properties’ performance across an entire region or dive deep into individual properties to bring the power of data into every decision you make.

Smarter data, for smarter decision-making

Revenue

Take your revenue reporting to the next level

Optimise your revenue and profitability with automated reporting with standardised methodologies so you can make morning reports, channel management, and forecasting for one property or many as easy as pressing a button.

  • Access internal data such as:
    • Rooms
    • POS
    • S&C
    • PMS
  • Consolidate market data from:
    • STR
    • Rate shopping
    • Reputational data
  • Overlay forecasts and budgets
  • Build Pace and Pick Up reports on multiple code segments
  • Access weather forecasts and local event schedules

Sales

Upgrade your sales operations

Automate and standardise over 40 sales reports with advanced filters and tracking metrics. Access both property-level and multi-hotel sales data from a single, comprehensive platform.

  • Consolidate profiles from multiple PMS
  • Track leads by:
    • Day of week
    • Membership status
    • Package/Commission revenue
    • Lead time
    • Length of stay
    • Organize accounts hierarchically
  • Filter by hotel codes:
    • Market
    • Rate
    • Channel
    • Room Type
  • Track production by day with historical and future projections

Finance & Operations

Enhance your finance and operations

Consolidate extremely granular Rooms, POS, and S&C data with properly-level benefits for one hotel or many. Work from a single source of truth to find deep insights into your most valuable finance & operations data.

  • Track and forecast budgets
  • Consilidate Rooms, POS, and S&C data
  • Automate:
    • PMS reports
    • Arrivals & departures reports
    • Discount reporting
    • Transactional reporting
  • Flag inconsistencies within thresholds
  • Conduct KPI audits

Food & Beverage

Elevate your food and beverage reporting

Whether you manage F&B for one hotel or an entire region, access the reports you need to boost guest experience and optimise your menus. Dive deep into your data from a single, comprehensive platform.

  • Consolidate data from your POS, PMS, and market reports
  • Automate F&B performance reporting
  • Build restaurant and bar revenue forecasts
  • Access metrics such as:
    • Menu performance
    • Server performance
    • Membership performance
    • In-House vs. Passer By
    • Discount usage
    • Walk-in and Pre-Bookings
    • Check mix
  • Perform data quality audits

Conference & Events

Streamline your C&E operations

Monitor and optimise the performance of your conference & event spaces with in-depth reporting, forecasting, and segmentation. Leverage property-level insights across one hotel or an entire region.

  • Audit C&E books and booking status
  • Automate reporting for:
    • Sales conversion
    • Yield
    • Segmentation
  • Calculate your revenue area
  • Accurately track by Room usage broken down into Room parts
  • Cross report against other hotel metrics
  • Track revenue and usage by Room Type
  • Perform production split by:
    • Market segment
    • Meeting class
    • Lead source
    • Sales person

Marketing

Optimize your marketing reports and operations

Streamline your marketing efforts with in-depth guest segmentation tracking and real-time campaign metric monitoring in a powerful customer relationship management (CRM) software built for hotels.

  • Automate loyalty and membership reports
  • Track channel management materialisation
  • Monitor total spend by customer and room
  • Break down reports with advanced segmentation
  • Calculate lead time by segment to arrival
  • Track campaign and strategy outcomes daily
  • Analyse changes in Guest Mix and spending patterns
  • Leverage 3rd party data to track property reputation and impact

Take your revenue reporting to the next level

Optimise your revenue and profitability with automated reporting with standardised methodologies so you can make morning reports, channel management, and forecasting for one property or many as easy as pressing a button.

  • Access internal data such as:
    • Rooms
    • POS
    • S&C
    • PMS
  • Consolidate market data from:
    • STR
    • Rate shopping
    • Reputational data
  • Overlay forecasts and budgets
  • Build Pace and Pick Up reports on multiple code segments
  • Access weather forecasts and local event schedules

Upgrade your sales operations

Automate and standardise over 40 sales reports with advanced filters and tracking metrics. Access both property-level and multi-hotel sales data from a single, comprehensive platform.

  • Consolidate profiles from multiple PMS
  • Track leads by:
    • Day of week
    • Membership status
    • Package/Commission revenue
    • Lead time
    • Length of stay
    • Organize accounts hierarchically
  • Filter by hotel codes:
    • Market
    • Rate
    • Channel
    • Room Type
  • Track production by day with historical and future projections

Enhance your finance and operations

Consolidate extremely granular Rooms, POS, and S&C data with properly-level benefits for one hotel or many. Work from a single source of truth to find deep insights into your most valuable finance & operations data.

  • Track and forecast budgets
  • Consilidate Rooms, POS, and S&C data
  • Automate:
    • PMS reports
    • Arrivals & departures reports
    • Discount reporting
    • Transactional reporting
  • Flag inconsistencies within thresholds
  • Conduct KPI audits

Elevate your food and beverage reporting

Whether you manage F&B for one hotel or an entire region, access the reports you need to boost guest experience and optimise your menus. Dive deep into your data from a single, comprehensive platform.

  • Consolidate data from your POS, PMS, and market reports
  • Automate F&B performance reporting
  • Build restaurant and bar revenue forecasts
  • Access metrics such as:
    • Menu performance
    • Server performance
    • Membership performance
    • In-House vs. Passer By
    • Discount usage
    • Walk-in and Pre-Bookings
    • Check mix
  • Perform data quality audits

Streamline your C&E operations

Monitor and optimise the performance of your conference & event spaces with in-depth reporting, forecasting, and segmentation. Leverage property-level insights across one hotel or an entire region.

  • Audit C&E books and booking status
  • Automate reporting for:
    • Sales conversion
    • Yield
    • Segmentation
  • Calculate your revenue area
  • Accurately track by Room usage broken down into Room parts
  • Cross report against other hotel metrics
  • Track revenue and usage by Room Type
  • Perform production split by:
    • Market segment
    • Meeting class
    • Lead source
    • Sales person

Optimize your marketing reports and operations

Streamline your marketing efforts with in-depth guest segmentation tracking and real-time campaign metric monitoring in a powerful customer relationship management (CRM) software built for hotels.

  • Automate loyalty and membership reports
  • Track channel management materialisation
  • Monitor total spend by customer and room
  • Break down reports with advanced segmentation
  • Calculate lead time by segment to arrival
  • Track campaign and strategy outcomes daily
  • Analyse changes in Guest Mix and spending patterns
  • Leverage 3rd party data to track property reputation and impact

TESTIMONIAL

What our clients have to say

“

It’s important to uplift my revenue managers from being reporting managers to being commercial leaders who work on strategies and communication with the team to influence and change strategy to really optimise our operations.

Mask group (1) Nicolas Durand
S Hotels & Resorts

Read the full testimonial

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