Hotel customer relationship management — made easy
Reimagine the way you analyse guest data and easily deploy marketing campaigns with the most powerful CRM for hotels.
Understand your guests, wherever they are on their journeys. Analyse gives you instant access to a complete overview of your hotels’ guest data from a single touchpoint.
In just a few clicks, Analyse enables you to build tailored databases with the most powerful guest segmentation engine for hotels. Bring each segment into focus with advanced ad hoc queries so you can gain a comprehensive view of your guests’ preferences from first visit to last visit.
Measure the metrics that matter. Campaigns integrates with your email marketing tool via API and allows you to monitor the performance of every campaign you launch so you can learn from every decision you make. Benchmark the success of live and historical campaigns with access to KPIs in real-time.
Campaigns also makes return on investment analysis easy by allowing you to run ROI reports with the press of a button.
Dashboards is a powerful and flexible tool that allows you to monitor all of your guest data from a single visual interface. Simply select the metrics that matter most to you to build a fully customized overview of all of your guest information.
Use Dashboards to access advanced visual analytics tools such as regional summaries, interactive heat maps, and time-based breakdowns so you can conduct high-level analysis at a glance.
Guest Add ons
Attract and engage guests with an intuitive and powerful email marketing platform.
Forward Booking Data
Access data from present and future bookings so you work with the most up-to-date guest metrics.
Market your event spaces to the people who’ve booked them in the past with access to your sales & catering data.
Custom List Imports
Import contact lists from other platforms so you can analyse your data from a single touchpoint.
Link Guest with the email service provider (ESP) you already use to access in-depth KPIs from a single source.
More capabilities, less headache
Ready to get InTouch with your data?
Book a product tour to see how decision intelligence can empower your whole team.