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Information provided on this site is current at time of uploading. It is intended as general information only and interested parties should seek their own legal advice.



Intouch Data Pty Ltd, Unit 2A 15 Anthony Street West End QLD 4101, Australia (“Intouch Data”, “we” or “us”) considers the protection of privacy to be vital. We endeavour to consistently maintain the security of our website (“Website”) for all visitors and users, and will collect and process any personal data strictly in compliance with applicable data protection laws, e.g. the European General Data Protection Regulation (2016/679) (“GDPR”). This policy outlines how Intouch Data collects and uses personal information via the Website. For data collected via the Website, Intouch Data is the data controller pursuant to Art. 4(7) GDPR.

Other websites may be accessible from our Website via hyperlinks. Our privacy policy does not cover or reflect on the procedures of these other websites. It is the responsibility of the visitor/user to evaluate the privacy policy of other websites you choose to visit.



When you visit our Website, certain information is collected from your browser to access this Website. This information is collected as statistical information and includes: IP address; browser type; language; and access times. This information is solely collected and processed for the purpose of protecting our legitimate interests in accordance with Art. 6(1) lit f) GDPR, in particular – providing access to the Website to you, offering our services via the Website, improving the features of our Website and protecting our Website against unlawful or improper use.

This Website also uses cookies (explained in next section) to track pages visited and information accessed within our Website. This information is for statistical reference and site analysis only. We will request your express consent in accordance with Art. 6(1) lit a) GDPR upon your first visit of the Website before we place a cookie on your device.

Some functionalities of the Website will ask for the voluntary supply of personal information. This information includes:

  1. Name and email address for the purpose of subscribing to our e-newsletter; and
  2. Name, email address, contact details and message for the purpose of assisting you with an enquiry to Intouch Data.

This information is required and solely used for providing you the functionalities requested by you in accordance with Art. 6(1) lit b) GDPR.



A cookie is a small data file that may write to your hard disk when visiting a site. The cookie primarily contains a USER ID. Cookies can also retain information that you supply to the website. This information assists in maintaining the continuity of your browsing session and access to full usability of the website. Cookies help us to individualise our Website to your needs and preferences and to recall your favourite settings each time you return to our Website. Further, we may use cookies to analyse the use of and improve our Website. For these purposes we will not connect the data transferred to us by the cookie with other information we have collected via the Website or other channels.

Cookies cannot read data from your hard disk or from other cookie files. They can be disabled via your browser, however this may limit your access to all functionalities of a website.



Generally, we will delete the data collected via our Website as soon as it is no longer required for the purposes as set forth above.

It may be necessary to retain certain information longer as required for the intended purpose in case another legitimate purpose is identified requiring further retention. This may in particular be the case for statutory retention periods or legal disputes.



In accordance with Art. 15 GDPR, you have the right to request information about the data stored with us, in accordance with Art. 16 GDPR, to demand the correction of incorrect data and, in accordance with Art. 17 GDPR, to demand the deletion or, in accordance with Art. 18 GDPR, the blocking or limitation of the processing of data. Furthermore, in accordance with Article 21 of the GDPR, you have the right to object to the processing of your data, provided that the reason for the objection arises from your particular situation and that the data is processed in order to protect one of our interests worthy of protection. If we process your personal data on the basis of your consent, you can revoke this consent at any time without giving reasons under the contact information below with effect for the future. You can exercise your rights by contacting us under the below address.

If you are of the opinion that we do not process your personal data in accordance with the statutory regulations, you have a right of appeal to a competent supervisory authority in accordance with Art. 77 GDPR.



Intouch Data does not collect information for direct marketing purposes, except where you have given express consent by subscribing to our e-newsletter. This information is not sold to other parties and is for the express purpose of our own communication with you. At any time you can opt out by clicking unsubscribe on the e-newsletter that you receive and we will instantly stop sending you further newsletters.



Other than the above stated, Intouch Data will not process your personal data or try to identify you except:

  1. In the event of an investigation by law enforcement (Art. 6(1) lit c) GDPR); or
  2. Where we believe we are required to collect and produce documentation relevant to fulfil statutory obligations to third parties, including statutory organisations under local law (Art. 6(1) lit c) GDPR).



In the course of providing services you request, personal information may be shared: with authorities upon binding order (Art. 6(1) lit c) GDPR); third parties engaged by Intouch Data to provide services to you and disclosure is necessary for providing the services (Art. 6(1) lit b) GDPR); to protect intellectual property rights (Art. 6(1) lit. f) GDPR); or to enforce the Terms and Conditions of the Website (Art. 6(1) lit. b) and f) GDPR). Some recipients of personal data may be located outside the European Union. In this case we will ensure that the transfer to these recipients is justified under Art. 44 et seq. GDPR. You can request information regarding this justification by email to our below contact address.



The Intouch Data website uses HubSpot to deliver, store and maintain our website and content. Intouch Data puts in place all reasonable measures to protect personal information from loss, prohibited access, misuse, alteration, destruction or unauthorised disclosure.



If you have any questions related to the collection or processing of personal data by us, or wish to execute your statutory rights, you can at any time contact us via:

Phone: 1800 202 160 (Toll Free)