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ITD’s guest history program provides you with a simple, web-based solution that provides powerful analysis, reporting and revenue generating capabilities. Target the guests with highest propensity to respond and track their response by geographic, demographic and spend analysis.

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ITD’s powerful sales tool brings the Account Manager into the 21st century with accurate real-time reporting on corporate accounts, travel agents, PCO’s and wholesalers across an entire group of properties. Track your accounts against contract volumes, budgets or forecasts, and see production on screen or via reports for your accounts and their activity across your property group. You can also uncover potential key accounts and identify booking channels for each client.

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E-Trigger provides an automated email process, allowing you to communicate efficiently with your guests and market your entire property more effectively. By combining PMS data with email marketing tools, your database can be segmented by different criteria, such as stay dates, booking codes, room types and guest preferences.

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Mdata is a dedicated package of data cleaning expertise supported by a specialised web-based CRM... Making sure your MICE data is perfect and kept that way.

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ITD’s geo-demographic profiling tool takes your guests and adds a third dimension to them. Track your guests to neighbourhood level and understand individual life stages, socio-economic status and key drivers for spending. Radar allows you to target neighbourhoods (average 220 households) and decide which neighbourhoods to use and which to discard – no more shot gunning of postcodes or suburbs.

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Phone: +61 (0)7 3255 0401  | Fax: +61 (0)7 3255 0403  | Address: Unit 2E, 15 Anthony Street West End QLD 4101